TERMS AND CONDITIONS Last Updated: '10-01-2025' Welcome to Real Med Click! These Terms and Conditions govern your use of our website and services, including the purchase of medical equipment and devices. By accessing our site or purchasing our products, you agree to comply with these terms. 1. GENERAL TERMS 1.1 Acceptance of Terms By using our website, purchasing products, or accessing any of our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. 1.2 Eligibility You must be at least 18 years old to use this website and purchase products from Real Med Click. 1.3 Medical Disclaimer Our products are not intended to replace professional medical advice, diagnosis, or treatment. Always consult a healthcare professional before using any medical equipment. 2. PRODUCT INFORMATION & ORDERS 2.1 Product Descriptions We strive to provide accurate descriptions, images, and specifications. However, we do not guarantee that product descriptions are 100% error-free. 2.2 Availability & Pricing All products are subject to availability. Prices are subject to change without notice. We reserve the right to cancel any order due to pricing errors. 2.3 Order Acceptance Once you place an order, you will receive a confirmation email. Real Med Click reserves the right to cancel or refuse any order at our discretion. 2.4 Payment Terms We accept major credit cards, PayPal, and other approved payment methods. Payments must be completed before orders are processed. 3. SHIPPING & DELIVERY 3.1 Shipping Policy We ship within the United States only. Estimated shipping times are displayed at checkout but are not guaranteed. Real Med Click is not responsible for delays caused by carriers or unforeseen circumstances. 3.2 Risk of Loss All shipments are insured. However, risk of loss transfers to the buyer once the product is delivered. 3.3 Delivery Issues If your order is lost or damaged during shipping, contact us within 5 business days of delivery. We will work with the carrier to resolve the issue but cannot guarantee a refund or replacement. 4. RETURNS & REFUNDS 4.1 Return Eligibility Items must be returned within 14 days of delivery. Products must be unused, in original packaging, and in resellable condition. 4.2 Non-Returnable Items Opened or used medical devices. Custom orders or special-request items. Perishable or single-use medical supplies. 4.3 Refund Process Approved returns will be refunded to the original payment method. Shipping costs are non-refundable. 5. WARRANTY & LIABILITY 5.1 Manufacturer Warranty Some products come with a manufacturer’s warranty. Contact us for warranty claims. 5.2 Limitation of Liability Real Med Click is not responsible for improper use of medical devices. We are not liable for any direct, indirect, or consequential damages resulting from product use. 6. PRIVACY & SECURITY 6.1 Personal Information We collect limited personal information for order processing and customer service. We do not sell or share your information with third parties. 6.2 Website Security We use SSL encryption to protect your data. However, we cannot guarantee that our site will be completely secure from cyber threats. 7. COMPLIANCE WITH U.S. LAWS 7.1 Regulatory Compliance Our products comply with FDA and U.S. medical device regulations. Customers are responsible for ensuring that purchased products are legally permitted for their intended use. 7.2 Prohibited Uses You may not use our website or products for any illegal or unauthorized purposes, including: Reselling medical devices without proper authorization. Misusing medical equipment in a way that violates laws. 8. DISPUTE RESOLUTION 8.1 Governing Law These Terms are governed by the laws of the United States & [Your State]. 8.2 Arbitration Any disputes will be resolved through binding arbitration instead of court proceedings. Arbitration will be conducted in [Your State] under the American Arbitration Association (AAA) rules. 9. CHANGES TO TERMS & CONTACT INFORMATION 9.1 Updates to Terms We may update these Terms at any time. Changes take effect immediately upon posting. 9.2 Contact Us For questions about these Terms, contact us at: 📧 Email: info@realmedclick.com 📞 Phone: Get Phone Number 📍 Address: Get Address